Shipping & Return Policies

Shipping

  • Purchases over $200 before applicable taxes qualify for FREE SHIPPING
  • If ordering multiple pairs please be aware that additional shipping charges will apply, unless we are able to ship everything in one box.
  • For purchases less than $200, we offer a non-refundable $20 flat shipping rate
  • Items weighing over 10 lbs. will have an additional shipping charge of 15$. if this applies to your order we will contact you before shipping.
  • Shoevillaelora.com ships all online orders via CANADA POST

 

Return

  • Returned Merchandise must be unworn and in it original box (with original packaging)
  • Items returned to us that do not comply, may be denied at the discretion of Shoe Villa.
  • Regular price items may be returned online for a full refund within 14 days of package delivered.
  • Sale items are Final Sale.
  • Please note that the customer is responsible for all return shipping charges.
  • Parcels sent C.O.D. will be refused